We believe strongly that our culture and values enable us to perform at the highest level for our airlines. Our company values are a reflection of our actions as members of a team working towards a common goal. Below, we highlight each of our seven values along with actions that demonstrate each one in practice.
- We maintain empathy when interacting with other Mundos and trust that our teammates are working hard and toward a common goal.
- We step up when times are tough and when we are needed to help solve an issue; we rally around opportunities for success.
- We devote time and attention to the opinions and thoughts of others.
- We regard the Company as one team and consider ways we can support other departments.
- When we communicate, we work to ensure that the recipient fully understands the substance and intention of the information.
- We consider active listening a crucial activity and seek to understand each other before reacting.
- We take the time necessary to communicate constructively and never forget the importance of kindness.
- We look for opportunities to exchange ideas and strive to ensure that other Mundos are heard.
- We make informed decisions using data and incorporate the views of our teammates.
- We find the strengths in each Mundo, support their strengths, and encourage their growth.
- We are accountable for the results of our efforts and decisions no matter the outcome.
- We encourage all Mundos to experiment with new ideas and ways of doing things.
- We patiently teach others what we know and seek out others to teach us new things.
- We look for opportunities to continously improve our knowledge and skills.
- We take risks, realize that failure is a crucial part of learning, and apply what we learn from failures.
- We propose ways to improve how we do things based on new knowledge and experience.
- We are proud of our work and do the little things right (document, test, review)
- We recognize the need to sometimes rise above or step down below our roles to accomplish something important.
- We embrace challenges and know there is always a path forward.
- We plan our work and focus on the impact of our contributions.
- We consider and embrace different ideas, thoughts, and opinions.
- We recognize that diversity leads to greater innovation.
- We recognize that sometimes our personal preferences or attitudes might not be universally understood.
- We are sensitive and respectful of every Mundo’s culture, norms, and traditions.
Mundos are experts in their respective fields and are regular speakers at some of the world’s premier conferences like SMX Advanced, Spark Summit, and the World Aviation Festival.