Starting your airTRFX Implementation
We know you’re eager to kick off the airTRFX implementation, so we’ve consolidated the key items we require from your team to get started. There are several categories of requirements that must be provided before EveryMundo can start building out your airTRFX platform.
In each of these sections, you will find an explanation of the exact deliverable and how it will be used, a topic-specific questionnaire we ask your team to fill out to relay essential information, and an upload tool for your team to share required documentation with us.
All provided information will be discussed during the kick-off meeting.
Timeline – what happens next?
1. Statement of Work (SOW) & Sales Hand-off
Once contracts have been signed, your EveryMundo team will meet internally for an official sales hand-off, where your day-to-day EveryMundo contacts will be informed of discussions that took place during the sales process, ensuring that they are fully up-to-date on your business goals.
2. SOW Review
Your Customer Success Partner at EveryMundo will then reach out to you to schedule an SOW Review meeting. During this session we will review all key sections of the signed contract with you, and provide you a complete rundown of the products, configurations, and what you can expect during the implementation process.
3. Implementation Kick-off
The implementation will kick off! By this time, you will have delivered all preliminary technical requirements, allowing EveryMundo to review all documentation before the kick-off meeting. The kick-off meeting will then be used to discuss deliverables and questions.
4. Product Implementation
During this period EveryMundo will start developing the EM Platform and build out the airTRFX pages following the information and documentation shared by you. At this time, you will have visibility into timelines and product delivery.
Once the product has been developed, EveryMundo will deliver a staging environment to you for review, whereupon your team will conduct User Acceptance Testing (UAT).
Throughout these weeks, you will get a sneak peek into airTRFX Control and learn how to configure your airTRFX pages; upload your route network and content, define your airModule titles and metadata, etc.
5. Product Delivery and Training
Once all crucial feedback that was delivered during the UAT phase has been implemented, EveryMundo will deliver the airTRFX production environment.
The airTRFX pages will be released to production and EveryMundo will be delivering additional training for your Digital Marketing teams.
The fully developed product is now ready to be used across all media channels, and you have the option to open the pages to search engines.
6. Product Usage & Best Practices
After product delivery, your EveryMundo team will continue to provide ongoing support to help you get the most out of your airTRFX product.
A Product Support team will be available 24/7 through the EveryMundo Service Desk.